🐾 Pet Boarding Cancellation Insurance – If you are concerned about travel problems or the possibility that you might need to cancel your pet’s boarding, this add-on is for you! Cancellation Insurance will allow you a 50% refund on cancellation requests made at least 72 hours prior to your pet’s scheduled drop off time. *Note: No refund or credit will be issued for cancellation requests made without Cancellation Insurance, or for any requests made within 72 hours of the scheduled drop off time for any reason.